Team Kit FAQs: Orders, Design & Delivery

Question 1

What is the minimum order?

Accepted Answer

Team orders start from 15 pieces per design. Sizes can be mixed freely within that quantity.

Question 2

Can I order a sample first?

Accepted Answer

Yes. For larger orders we can produce a single sample in your approved design before the full run.

Question 3

How do I pay?

Accepted Answer

Once you accept your quote, a deposit confirms production. The balance is settled before dispatch or collection.

Question 4

Where is Gene Clothing based?

Accepted Answer

Our studio is at 127 John Meinert Street, Windhoek, Namibia. Design, printing and sewing happen in-house, and we make kits for clubs, schools, businesses and communities across the country.

Question 5

What can you make for my team or business?

Accepted Answer

Soccer, rugby, netball and basketball kits, running wear, training tops, polos, T-shirts, hoodies, tracksuits, jackets, bucket hats and branded clothing, all customised with your colours, crest and sponsors.

Question 6

Do you help with design?

Accepted Answer

Always. Send your logo, colours and any references and we prepare a digital proof and refine it with you.

Question 7

What logo files should I send?

Accepted Answer

Vector files (AI, EPS, SVG or PDF) print sharpest. A high-resolution PNG also works and we can redraw simple logos.

Question 8

Can every player have their own name and number?

Accepted Answer

Yes. Send us a list of names, numbers and sizes and we print each garment individually.

Question 9

Will the print crack or fade?

Accepted Answer

No. Our jerseys are fully sublimated: the ink becomes part of the polyester fabric, so nothing sits on top to crack, peel or wash out.

Question 10

How long does it take?

Accepted Answer

Design proofs take 2 to 4 days. Production takes 10 to 14 working days after approval. Delivery time depends on your location and is confirmed in your quote.

Question 11

Do you deliver outside Namibia?

Accepted Answer

We welcome inquiries from across Southern Africa. Delivery options, costs and timing are confirmed individually for each country in your quote.

Question 12

How should I wash my kit?

Accepted Answer

Wash cold and inside out, avoid bleach and fabric softener, and line dry. Never iron directly on printed areas.

Ready to kitout your team.